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WNA Blog Home » Training Articles

How To Open A Telephone Sales Call

March 23, 2012 | Jenny Cartwright

Telesales can be an art in itself, learn how to master that art and get the customer on the other end hooked to what you are saying.

With telesales, the first thing that comes out of your mouth better be good, otherwise you’re going to get hung up on. Learn some tips for hooking your customer from the “Hello.”



A Sales Strategy You Should Try

February 24, 2012 | Jenny Cartwright

When delivering telesales how many times have you been brushed off? Discover how to turn the tables and win over those tough customers despite your negative encounter.

If your company deals with telesales it is guaranteed that you or your employee have been rudely brushed off before you can even make an impression. Learn how to spin that negative experience into a positive outcome.



The Top 11 Reasons Why People Purchase

January 19, 2012 | Bernadette Schwerdt

Do you know why your customers buy from you?

What is the driving force behind consumers? The reasons are generally the same no matter which way you approach it. From Ferraris to coffee machines find out why your customers buy your product.



How to Create a Facebook Business Page without a Personal Profile

November 23, 2011 | Debra Barber

Getting your business involved in Social Media

You want to use Facebook for your business but you don’t want to get involved personally in online social networking? Well you’re one simple video away from reaching your goal.



How to Create an Offer They Can’t Refuse: Conditional Offers

July 8, 2011 | Bernadette Schwerdt

Offering your customers a conditional offer can be the difference between them choosing you over your competitors. Bernadette Schwerdt uncovers how you can utilise conditional offers to boost your sales…



Why do people buy your products or services?

June 24, 2011 | Bernadette Schwerdt

Knowing the motives behind consumer purchases is integral in understanding the customer base of your business. How can you market your business effectively without identifying the motivations behind your customers. Bernadette Schwerdt explores the reasoning and importance behind this concept…



How to Write Headlines Using Questions

April 29, 2011 | Bernadette Schwerdt

Asking a question in your headline can be an effective tool for attracting your readers’ attention. Bernadette Schwerdt highlights how they can be used for any business offering…



The Impact Word Choice Can Have on Your Website

April 15, 2011 | Bernadette Schwerdt

When attempting to attract new customers to your business, it is crucial that you consider the impact word choice can have on catching your potential customers’ attention. Bernadette Schwerdt explains why certain words should be avoided on your website.



How to Write Copy That Makes People Buy

April 1, 2011 | Bernadette Schwerdt

In this article Bernadette Schwerdt uncovers how you can generate increased revenue for your business by simply changing the wording you use to communicate your promotional messages.



Headline Formulas Used By the Experts

March 4, 2011 | Bernadette Schwerdt

Bernadette Schwerdt shares with you the secrets behind the current affair programs headline tricks. Learn how to grab the attention of your target audience now…