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WNA Blog Home » Sales Articles

Customer Service and the 3 Money Perceptions

May 2, 2012 | Terri Mitchell AKA The Profit Frog

If your number one thought is the sale maybe your thoughts need shifting, find out how to cater to your customers needs.

You never know where your customers are coming from and how they went about getting to your product or service, learn how you can hone your customer service skills to each individual customers needs.



Leveraging Mother’s Day as a Marketing Opportunity

April 19, 2012 | Danielle MacInnis

Leveraging Mother's Day as a Marketing Opportunity

What are you doing to bring those eager Mother’s Day shoppers to your product or service? Find out how you can be using Mother’s Day to boost your sales.



How To Double Your Sales Instantly

April 13, 2012 | Jenny Cartwright

There are many ways to improve telesales calls, one of which is to cut down on admin tasks for your call staff. Find out how you can optimise your calls.

Telesales are an excellent form of marketing and sales strength when used correctly. When used incorrectly you can just be wasting company time and money.



How To Open A Telephone Sales Call

March 23, 2012 | Jenny Cartwright

Telesales can be an art in itself, learn how to master that art and get the customer on the other end hooked to what you are saying.

With telesales, the first thing that comes out of your mouth better be good, otherwise you’re going to get hung up on. Learn some tips for hooking your customer from the “Hello.”



Business Development – Where’s the Focus?

March 19, 2012 | Jane Toohey

Learn how to optimise the coin your dropping on advertising and promotions and turn those one time customers into life time customers.

Do you have incredible advertising and promotions but very little return customers? If this is the case perhaps you need to reavaluate your business development plan. Find out how to bring customers back and be shocked by the results.



How To Write a Blockbuster Sign

March 12, 2012 | Bernadette Schwerdt

Signs are what copy writing is all about, have you considered changing your technique with promotional writing. Find some inspiration.

Have you ever thought of taking a more direct and ‘edgy’ approach to your copy writing? Maybe it could be just the differentiating factor your business needs.



What Are Your Competitors Doing?

February 29, 2012 | Gai Hook

It's all just a big competition. Make sure you know the person running next to you if you want to win.

Want to make more sales. There is no point in undertaking anymore sales or marketing campaigns for your business unless you fully understand what your competitive advantage is. Consumers are bombarded by hundreds of offers – so what makes yours different?



A Sales Strategy You Should Try

February 24, 2012 | Jenny Cartwright

When delivering telesales how many times have you been brushed off? Discover how to turn the tables and win over those tough customers despite your negative encounter.

If your company deals with telesales it is guaranteed that you or your employee have been rudely brushed off before you can even make an impression. Learn how to spin that negative experience into a positive outcome.



How to Generate More Warm Leads and Referrals

February 2, 2012 | Karen Andrews

Learn how to build successful alliances and the referrals will simply flowing in.

The power of a personal referrals to you and your business is proven to have more impact than other forms of less personalised marketing. But you will need to learn how to build strategic alliances.



The Top 11 Reasons Why People Purchase

January 19, 2012 | Bernadette Schwerdt

Do you know why your customers buy from you?

What is the driving force behind consumers? The reasons are generally the same no matter which way you approach it. From Ferraris to coffee machines find out why your customers buy your product.