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WNA Blog Home » Articles

Writing For Success: Walk A Mile In Your Customer’s Shoes

September 24, 2010 | Bernadette Schwerdt

Knowing your target market is the key to writing copy that cuts through the clutter. This means you have to do some homework to find out how your target market think, speak and behave.



Are you a Consultant or a Salesperson?

September 17, 2010 | Karen Andrews

Believe it or not, the best way to make sales is not to talk about how wonderful a product or service is or how great the features are because your prospects and your customers simply aren’t interested. If you really want to be a successful and professional salesperson the best way to achieve that is to master the art of consultative selling.

Consultative selling qualifies and listens to the customer to help them to buy what they need. It focuses on the needs of the customer and how to improve or benefit them in some way. It is the complete opposite to traditional methods of selling because it isn’t about what the salesperson wants to sell them; it is about what the customer wants or needs to buy.



What makes a great website?

September 9, 2010 | Catriona Pollard

What are the essential traits of a great website? After you visit a site and you browse through it for a while, what makes you stay? Great design helps and amazing graphics are eye catching. But the fundamental trait that makes a website work is the content.



Is Botox ruining our ability to communicate?

September 3, 2010 | Rhondalynn Korolak

The Botox revolution has become the most talked about ‘look-young quick’ scheme in a long list of physical enhancement options marketed to us by the media and the medical industry. Fuelled by our obsession with youth and beauty, they are only too happy to oblige our insecurities and vanity by presenting new and exciting ways for us to part with our hard earned cash in an attempt to look less like our authentic selves and more like someone else, namely Angelina Jolie, Miranda Kerr or some other age defying celebrity.