Women’s Network Australia Blog

Guest Editor for Connected Women

This week I was invited to be the guest editor of ConnectedWomen’s ezine. It was great to be able to share with other women how I am personally using technology to expand and enhance both my personal and business life. What tech gadgets do you use to make your life easier - tell me.

Lynette Palmen AM is the Founder and Managing Director of Women’s Netword Australia. Get yourself into the WNA community. Subscribe FREE to the weekly eNoticeBoard.

Everything is Expanding at WNA

It seems ages since I have updated my blog – the reality is it has only been a week or so but it feels like a life time. I’ve had a whirlwind couple of weeks with the launch of WNA into both Hobart and Perth.

I know you have missed me reporting in but I have to admit I’ve been having fun networking with women across the nation and noshing up on way too much food.  But what’s a girl to do? I am either on a plane, in the Virgin lounge or hosting yet another fabulous WNA Networking Event. Mind you, it’s fabulous that WNA is expanding so rapidly during the recession but sadly so is my waistline - it’s all doing my model-like figure absolutely no good at all.

But I have a solution - the other day (whilst tucking into some cheese and crackers in yes the Virgin Lounge in Melbourne) I read about a Parisian airport terminal where they’re now holding dance classes. I might have to have a chat to Richard about his priorities and instead of worrying about sending passengers into outer space what about he uses some of that spare floor area in his Aussie lounges to hold Latin Dance Classes? I must remember to mention it when I catch up with him!

Lynette Palmen AM, Founder and Managing Director, Women’s Network Australia. Stay in the loop with Lynette’s network of  40,000 women in business join the WNA eSubscriber list for FREE.

Business: Some days aren’t as good as others

Ever had one of those days where you’ve thought that you just can’t put a foot right? Customers and clients only making contact with you to complain about what you have done wrong? The way to move past these days is to simply handle them for what they are and never take anyone’s anger on board or allow them to disempower you. I have always found that when in comes to complaints it is not so much about fixing the actual complaint as it is about about how you handle the situation. After all we are all human which means we’re not perfect and that includes the customer or client who’s doing the complaining - and they know it.

I enjoyed Valerie Khoo’s spin on the subject in her blog in The Age this week. Have a read and you’ll pick up some handy tips for those days when you wonder why you even bothered getting out of bed.

Lynette Palmen AM is the Founder and Managing Director of Women’s Network Australia W: www.womensnetwork.com.au  Lynette speaks across the nation to, for and about women in business.