http://blog.womensnetwork.com.au/2008/09/01/culture-is-caught-not-taught/ The Official Blog for Womens Network Australia Wed, 25 Aug 2010 23:02:59 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://blog.womensnetwork.com.au/2008/09/01/culture-is-caught-not-taught/comment-page-1/#comment-72 Natasha Crestani Thu, 04 Sep 2008 04:41:45 +0000 http://blog.womensnetwork.com.au/2008/09/01/culture-is-caught-not-taught/#comment-72 Customers are always looking for an experience - not just a product or even a service. Give them a memorable experience that is positive and they'll be back every time. I've learnt that from my audiences at my time and stress management workshops. My attitude is also everything. My audiences will forgive me if I trip over a cord or start late. But they will never forgive an attitude of anything less than enthusiasm and positivity when I present my workshops. The way it should be really. Customers are always looking for an experience – not just a product or even a service. Give them a memorable experience that is positive and they’ll be back every time. I’ve learnt that from my audiences at my time and stress management workshops. My attitude is also everything. My audiences will forgive me if I trip over a cord or start late. But they will never forgive an attitude of anything less than enthusiasm and positivity when I present my workshops. The way it should be really.

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